Frequently Asked Questions

Short, verifiable answers about MOQ, QC, sampling-to-bulk consistency, timeline, and how to verify our factory.

Mostnica Factory FAQ

1) Are you a real clothing manufacturer or a trading company? How can I verify?

Mostnica is a direct manufacturer established in 2008 with over 16 years of experience, employing 650 staff across our Guangzhou, Jiangxi, and Zhongshan facilities. We operate a genuine industry-and-trade integrated model. To verify, we fully support live video tours of our 1,000+ sqm showrooms and production lines via WeChat/WhatsApp, and we openly welcome third-party audits (like SGS) before you place any order.

2) Do you support low MOQ for trial orders? Are there any hidden costs?

Yes, we support flexible trial orders starting at 50-100 pieces per style to help you test the market. We guarantee a transparent pricing model with zero hidden costs. Our default quotation is FOB. To prevent industry-common quote inflation, we lock down all details—including care labels, hangtags, specific packaging, and testing requirements—into a written checklist during the initial quoting phase. What we quote is what you pay.

3) How do you guarantee bulk production matches the sample without fabric substitution or shrinkage?

We ensure 100% consistency through a strict Pre-Production (PP) sample locking and double-sample retention system. Unlike others, we don't just trust suppliers. Every roll of incoming fabric undergoes 100% manual inspection for flaws, shrinkage (using in-house shrinkage machines), and colorfastness. Defective fabrics are instantly rejected. Any material or tech pack modification requires your explicit written approval.

4) Will you ghost me if there is a production delay? How do I track my order progress?

We strictly follow a Never Hide policy and only accept orders we can deliver on time (typically 5 days for sampling, 12 days for bulk). You will never be left in the dark. We provide proactive visual updates (messages + photos/videos) at key production nodes: fabric cutting, first-piece completion, mid-production, and final packing. Our commitment is seen means replied.

5) What is your quality control standard for bulk orders? Can I do an inspection before final payment?

We strictly adhere to AQL 2.5 standards with a comprehensive 100% full-process inspection. Our QC team patrols the production line every hour to intercept and fix issues on the spot. Before your final 70% balance payment, our tail-end QC performs a 100% check against the sealed sample, and you are fully authorized to send a 3rd-party inspector to our factory.

6) What if I don't have a professional Tech Pack or detailed Bill of Materials (BOM)?

No, you will not face quote inflation with us. We have an independent in-house design and R&D team. If you only have a design direction or a reference picture, our experts will actively step in to help you build a complete, professional Tech Pack and standard BOM from scratch. This ensures precise, transparent pricing based on exact specs, not guesswork.

7) Do you handle international shipping, DDP, and customs clearance?

We focus 100% of our expertise on manufacturing excellence and quality control, which means we do not act as a freight forwarder. Our standard terms are FOB or EXW. By not bundling logistics, we avoid adding hidden markups to your shipping costs. We will seamlessly coordinate with your nominated professional freight forwarder and provide all necessary export documentation (packing lists, commercial invoices) for a smooth handover.